What we offer
Complete lab support,
from spec to session
Safety engineering, scientific compliance, installation, training, and ongoing technical support — everything your lab needs under one roof.
Engineering
Built-in safety at every level
Our engineering services embed critical safety provisions directly into your lab's infrastructure and equipment specification.
Lockout / Tagout Provision
Comprehensive LOTO programme design and provision, ensuring hazardous energy sources are fully isolated before any maintenance or lab procedure begins.
- Compliant LOTO device kits supplied and fitted
- Procedure documentation and signage
- Equipment-specific lockout point mapping
- Audit trail and compliance reporting
Thermal Overload Protection
Specification and integration of thermal overload relays and circuit protection to safeguard equipment from excess current and heat-related failure.
- Load calculation and relay sizing
- Motor and equipment protection integration
- Trip testing and threshold calibration
- Fault logging and alert configuration
Sciences
Specification for chemical & biological environments
We design and configure workspaces to meet the specific demands of wet labs, chemical handling areas, and regulated research environments.
Chemical Resistance
Material selection and specification for surfaces, storage, and fixtures that withstand solvents, acids, bases, and reagents common in lab environments.
Spill Tray
Correctly sized and positioned secondary containment trays integrated into bench and storage designs, meeting COSHH and local compliance requirements.
Ventilation Integration
Fume hood placement, extract ventilation design, and air-change rate specification to maintain safe atmospheric conditions across all lab zones.
Installation
We come to you — or you come to us
Flexible installation options to fit your schedule and site requirements, whether your lab is local or remote.
Onsite installation
Our engineers come to your facility to handle full installation, commissioning, and handover in person. Ideal for complex or large-scale setups requiring physical co-ordination with your facilities team.
Virtual installation
Remote-guided installation via video call, with step-by-step support from our technical team. Perfect for straightforward deployments or geographically distributed sites.
Training
Training for every role in the lab
From self-paced student resources to full-day departmental workshops — we match the training format to your team's needs.
Tier 1
Students
Self-paced resources
- Video library — short-form procedural guides and equipment walkthroughs
- Quick start guide — printed and digital reference cards for immediate use
- Always-on access — learn at your own pace, revisit any time
Tier 2
Researchers & Departments
Facilitated — 1 day
- Full-day session delivered on-site or online for your department
- Hands-on equipment operation, safety protocols and SOPs
- Q&A with our technical trainer — tailored to your research context
- Completion certificates available for compliance records
Ongoing Support
Help when your lab session needs it
Real people, real answers. Our support team is available throughout your lab sessions via two channels — choose whatever suits you in the moment.
Online ticketing
Submit an issue or query through our support portal at any time during your lab session. Track your ticket status, attach photos or logs, and receive written responses you can reference later.
For lab sessionsPhone support
Speak directly to a member of our technical team during session hours. Ideal for urgent issues or situations where a live conversation is faster than a written exchange.
For lab sessions